Steps
- Find the sale at the till.
- Choose Return and select the items and quantities coming back.
- If the sale is still partly or wholly on the customer's debt, the debt goes down first. Only the part that was paid goes back to the customer, as cash or as a wallet or bank payment you record.
- Confirm. Stock and the customer's balance update at once.
Every return carries the name of the person who made it. A mistake is corrected by a reversal, never by deleting the record.